Privacy Policy

Introduction and Organisation Details

At ATC S.r.l., we are committed to serving our clients and contacts to the best of our ability. Part of this commitment involves responsibly managing the personal information collected through our website, allthingscommunicate.it, and related interactions. Our primary objectives in processing this information are:

• Enhancing the user experience on our platform by understanding customer needs and preferences.

• Providing prompt assistance and responding to requests for information or service.

• Improving our products and services to meet the evolving needs of our users.

• Carrying out necessary business operations, such as invoicing and account management.

Our policy is to handle personal information with the utmost respect for privacy and security. We adhere to all relevant regulations and guidelines to ensure that the data we process is protected against unauthorised access, disclosure, alteration, and destruction. Our practices are designed to safeguard the confidentiality and integrity of your personal data, while enabling us to deliver the services you trust.

We do not have a designated Data Protection Officer (DPO), but we remain fully committed to addressing your privacy concerns. Should you have any questions or require further information on how we manage personal data, please do not hesitate to contact us using the following details: digital@allthingscommunicate.it or +39 026556771.

Your privacy is our priority. We are committed to processing your personal data transparently and with your security in mind. This commitment extends to collaborating with third-party services that may process personal data on our behalf, such as for issuing invoices. Rest assured that all activities are conducted in strict compliance with applicable privacy laws.

Scope and Application

Our privacy policy is designed to protect the personal information of everyone we interact with, including website visitors, registered users, and clients. Whether you are simply browsing our website, allthingscommunicate.it, using our services as a registered user, or engaging with us as a valued client, we ensure that your personal data is handled in accordance with the highest privacy and security standards. This policy sets out our practices and your rights regarding your personal data.

Data Collection and Processing

Our commitment to transparency and data protection extends to how we collect and use your personal data. We collect personal data through various interactions, including, but not limited to, when you use our services or products (such as marketing) or directly provide us with information.

The following list details the types of personal data we may process:

• First name and surname

• Email address and/or phone number

• Browser information and language

Please note that we only process information that is essential for providing our services, fulfilling legal obligations, or improving the user experience. Your privacy is paramount, and we are committed to processing your personal information responsibly and in compliance with all applicable laws.

At ATC S.r.l., we believe in using personal information responsibly and ethically. The data we collect serves multiple purposes, all aimed at improving the services we offer and ensuring the highest level of satisfaction for our users, clients, and employees. The main ways in which we use the personal information collected include:

Personalisation and Tailoring of the User Experience

Your privacy is our priority. We process your personal data transparently and in accordance with your preferences and applicable privacy laws. We are committed to ensuring that your data is used exclusively for the purposes for which it was collected and in the ways you have authorised.

Data Storage and Protection

Data Storage

Personal information is stored on secure servers located in: IE, DE. For services requiring international data transfers, we ensure that such transfers comply with all applicable laws and maintain standards of data protection equivalent to those at our primary location.

• Data Hosting Partners: We collaborate with trusted data hosting providers committed to using state-of-the-art security measures. These partners are selected based on their compliance with strict data protection standards.

Data Protection Measures

• Encryption: Robust encryption technologies are used to protect data both in transit and at rest.

• Access Control: Access to personal information is strictly limited to authorised personnel who have a legitimate need-to-know. We enforce strict access controls and regularly review authorisations.

• Security Audits and Monitoring: Regular security audits are conducted to identify and remedy potential vulnerabilities. Additionally, we monitor our systems for unusual activity to prevent unauthorised access.

Data Sharing and Disclosure

At ATC S.r.l., we are committed to safeguarding your personal data and ensuring it is handled with the utmost respect. This commitment extends to how we manage the sharing and disclosure of your data. Outlined below are our practices in this area:

Sharing Personal Information

Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf. These trusted parties may have access to personally identifiable information on a need-to-know basis and are contractually obligated to keep your information confidential. These partners are prohibited from using your personal information for any purpose other than providing these services to ATC S.r.l., and are required to maintain confidentiality.

Data Processing Agreements

When we share your data with third-party service providers, we do so under the protection of Data Processing Agreements (DPAs) that ensure your information is managed in accordance with the GDPR and other relevant data protection laws. These agreements require third parties to implement appropriate technical and organisational measures to safeguard your data.

Transparency and Control

We believe in transparency and giving you control over your personal data. You will always be informed of any significant changes to our sharing practices and, where applicable, you will have the opportunity to consent to such changes.

Your trust is important to us, and we are dedicated to ensuring that your personal information is disclosed only in accordance with this policy and when there is a legitimate reason to do so. If you have any questions or concerns about how your personal data is shared and disclosed, please contact us at digital@allthingscommunicate.it or +39 026556771.

User Rights and Choices

At ATC S.r.l., we acknowledge and respect your rights regarding your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are committed to ensuring you can exercise your rights effectively. An overview of your rights and how to exercise them is provided below:

Your Rights

• Right of Access (Art. 15 GDPR): You have the right to request access to the personal information we hold about you and to obtain information regarding how we process it.

• Right to Rectification (Art. 16 GDPR): If you believe that the personal information we hold is inaccurate or incomplete, you have the right to request its correction or completion.

• Right to Erasure (“Right to be Forgotten”) (Art. 17 GDPR): You have the right to request the erasure of your personal information when it is no longer necessary for the purposes for which it was collected, among other circumstances.

• Right to Restriction of Processing (Art. 18 GDPR): You have the right to request the restriction of the processing of your personal data under certain conditions.

• Right to Data Portability (Art. 20 GDPR): You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

• Right to Object (Art. 21 GDPR): You have the right to object to the processing of your personal data under certain conditions, including processing for direct marketing.

• Right to Withdraw Consent (Art. 7(3) GDPR): Where the processing of your personal data is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent prior to its withdrawal.

• Right to Lodge a Complaint (Art. 77 GDPR): You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data infringes applicable data protection laws.

Exercising Your Rights

To exercise any of these rights, please contact us at digital@allthingscommunicate.it or +39 026556771. We will respond to your request in accordance with applicable data protection laws and within the timeframes established by such laws. Please note that, in some cases, we may need to verify your identity as part of the process to ensure the security of your personal data.

We are committed to facilitating the exercise of your rights and ensuring you have full control over your personal information. If you have any questions or concerns about how your personal information is handled, please do not hesitate to contact us.

Cookies and Tracking Technologies

At ATC S.r.l., we value your privacy and are committed to being transparent about our use of cookies and other tracking technologies on our website, allthingscommunicate.it. These technologies play a crucial role in ensuring the smooth operation of our digital platforms, enhancing the user experience, and providing insights that help us make improvements.

About Cookies and Tracking Technologies

Cookies are small data files placed on your device that allow us to remember your preferences and collect information about website usage. Tracking technologies, such as web beacons and pixel tags, help us understand how you interact with our site and which pages you visit.

 

How We Use These Technologies

• Essential Cookies: Necessary for website functionality, such as authentication and security. These do not require consent.

• Performance and Analytics Cookies: Collect information on how visitors use our website, which pages are visited most frequently, and whether error messages are received from web pages. These cookies help us improve our website.

• Functional Cookies: Enable the website to provide enhanced functionality and personalisation, such as remembering user preferences.

• Advertising and Targeting Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.

User Choices and Consent

On your first visit, our website will display a cookie consent banner where you can:

• Accept All Cookies: Consent to the use of all cookies and tracking technologies.

• Reject Non-Essential Cookies: Only cookies essential for providing necessary website functions will be used.

• Customise Preferences: Choose the categories of cookies you wish to allow.

Changes to Our Use of Cookies

We may update our use of cookies and tracking technologies to improve our services or to comply with legal requirements. We will inform you of any significant changes and seek your consent where necessary.

For more detailed information about the cookies we use, their purposes, and how you can manage your preferences, please visit our detailed Cookie Policy at https://allthingscommunicate.it/privacy.

Should you have any questions or concerns regarding our use of cookies and tracking technologies, please do not hesitate to contact us at digital@allthingscommunicate.it or +39 026556771. Your privacy and the integrity of your personal data are of utmost importance to us.

Compliance with United States Privacy Laws

To appeal any decision we make regarding your request, please contact us within 60 days of receiving our response. You may submit your request via the link on our website or by using one of the following methods:

• Email: digital@allthingscommunicate.it

• Phone: +39 026556771

When submitting an appeal, please include your original request, the date of our response, and a brief explanation of why you believe our decision was incorrect.

The following provisions apply to residents of the United States of America:

A. Individual Rights

The California Consumer Privacy Act (CCPA) grants California residents specific rights regarding their personal information, in addition to those described above.

 

B. Right to Be Informed

You may request that we disclose the personal information collected, used, shared, or sold, along with the reasons for such collection, use, sharing, or sale. Specifically, you may request disclosure of:

 

• The categories of personal information collected

• The specific pieces of personal information collected

• The categories of sources from which the personal information was collected

• The purposes for which personal information is used

• The categories of third parties with whom personal information is shared

• The categories of information that are sold or disclosed to third parties

C. Right to Erasure

You may request the deletion of personal information we have collected about you.

D. Right to Rectification

You may request the correction of personal information held about you.

E. Right to Limit Use

You may request that your sensitive personal data (e.g. Social Security number, genetic data, etc.) be used only for specific purposes, such as providing requested services.

F. Right to Opt-Out

You may request to opt out of the processing of your personal data. You may exercise your right to opt out of the sale or sharing of personal information by submitting a request via the link on our website.

G. Right to Non-Discrimination

You have the right to be protected against discrimination for exercising your rights.

H. Submitting Requests

Requests may be submitted by emailing digital@allthingscommunicate.it or calling +39 026556771. To verify your request, we will compare the information provided with the details in our records. We will then respond to your request in accordance with applicable requirements.

We will review your appeal and respond to you in writing within 60 days detailing any action taken or not taken as a result of the appeal. If your appeal is denied, we will provide you with a method to contact the Texas Attorney General to file a complaint.

We will review your appeal and respond to you in writing within 60 days detailing any action taken or not taken as a result of the appeal. If your appeal is denied, we will provide you with a method to contact the Virginia Attorney General to file a complaint.

J. Sensitive and/or Biometric Data

We process sensitive personal data only with your prior consent and solely for specific purposes clearly communicated at the time of collection. You may withdraw your consent at any time by submitting a request via the link on our website or by emailing digital@allthingscommunicate.it.

Direct Marketing and Communications

At ATC S.r.l., we may use your personal data to send you direct marketing communications about our products, services, promotions, and other relevant information we believe may be of interest to you. We are committed to ensuring that our direct marketing practices are transparent, lawful, and compliant with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the ePrivacy Directive.

Obtaining Consent for Direct Marketing

• Explicit Consent: We will obtain your explicit consent before sending you direct marketing communications where required by law. This means you will have the option to actively opt in to receive marketing messages from us before they are sent.

   

• Unsubscribe Option: Every direct marketing communication we send will include clear instructions on how to unsubscribe or opt out of receiving future marketing communications. You may exercise your right to opt out at any time, and your request to stop receiving marketing messages will be promptly fulfilled.

   

Types of Direct Marketing Communications

We may use your personal data to send you direct marketing communications through various channels, including:

• Email

Managing Your Preferences

You have control over the direct marketing communications you receive from us. You can manage your communication preferences using the unsubscribe link provided in our marketing emails or text messages.